All our blinds are made to the highest quality by a very experienced team however we do understand sometimes things can go wrong which is why we offer a 1 year guarantee on all our products. your 1 year guarantee starts from the day of purchase. we don't think you will however, should they become a fault with your blind please contact sales@onlineblindsexpress.co.uk and the team will assist you. images may be required at our request and failing to send these will invalidate your guarantee. our guarantee does not included and accidental damage or damage caused, on what we would deem as purpose.