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Terms and Conditions

Terms and Conditions

 

USING OUR ONLINEBLINDEXPRESS WEBSITE IS MAINTAINED FOR YOUR PERSONAL USE AND VIEWING. PLEASE READ OUR CONDITIONS OF USE CAREFULLY. ACCESSING AND USING THIS WEBSITE CONSTITUTES ACCEPTANCE BY YOU OF THESE CONDITIONS. WE RESERVE THE RIGHT TO CHANGE THE CONDITIONS OF USE AT ANY TIME. WE ADVISE YOU TO REVIEW THE CONDITIONS OF USE ON A REGULAR BASIS. ACCESSING AND USING THIS WEBSITE AFTER SUCH CHANGES HAVE BEEN POSTED CONSTITUTES ACCEPTANCE BY YOU OF THESE CONDITIONS.

 

PRODUCT

THE IMAGES ARE PURELY FOR ILLUSTRATIONS PURPOSES ONLY, WE AIM TO MANUFACTURE THE BLINDS AS CLOSE ENOUGH TO THE ILLUSTRATIONS PROVIDED. AS ALL OUR BLINDS ARE UNIQUELY HANDCRAFTED. WE DO NOT COMPROMISE ON QUALITY, AND ALL OUR PRODUCTS ARE MANUFACTURED TO A HIGH-QUALITY STANDARD. OUR PRODUCTS ARE ACCURATELY DISPLAYED ON THE WEBSITE, HOWEVER DEPENDING ON THE HIGH-QUALITY SCREEN MONITOR THE COLOUR OR SHADING MAY BE REPRESENTED DIFFERENTLY TO THE EXACT COLOUR VIEWED ON DIFFERENT SCREEN TYPES. YOU CAN ALSO VIEW THE WEBSITE ON DIFFERENT PLATFORMS SUCH AS, MOBILE DEVICES (ANDROID AND IOS) INCLUDING TABLETS, AS THE WEBSITE IS USER FRIENDLY.

 

MEASUREMENTS

THE GOODS THAT YOU ORDER ARE MANUFACTURED ACCORDING TO THE MEASUREMENTS YOU PROVIDE. IT IS VITAL THAT YOU TAKE THE CORRECT MEASUREMENTS OF YOUR WINDOW, IF YOU ARE UNSURE, PLEASE VISIT OUR (MEASURING & FITTING) PAGE GUIDE ON OUR WEBSITE FOR FURTHER INFORMATION OR CONTACT US BY EMAIL ON: ---------------------- IF YOU WOULD LIKE GUIDANCE ON HOW TO TAKE THE REQUIRED MEASUREMENTS ACCURATELY. PLEASE ENSURE BEFORE PLACING YOUR ORDER ONLINE OR BY PHONE CHECK THE PRODUCT DETAILS AND MEASUREMENTS OF THE GOODS.  WE CANNOT ACCEPT RETURNS OR REFUND THE MONEY IF YOU HAVE GIVEN US INCORRECT MEASUREMENTS AS WE WILL NOT BE ABLE TO RESELL THE GOODS AS THEY ARE MADE TO MEASURE AND BE-SPOKE.

 

MADE TO MEASURE PRODUCTS

ONCE THE PRODUCT IS MADE TO YOUR PRECISE REQUIREMENTS, THEY ARE ONLY SUITABLE ONLY TO YOU AND THEREFORE CANNOT BE CANCELLED OR RETURNED. IT IS IMPORTANT TO CHECK THE PRODUCT THAT YOU WANT AND THE SIZE YOU ARE REQUIRED. **DOUBLE CHECK YOUR ORDER TO ENSURE THAT THE PRODUCTS ORDERED AND MEASUREMENTS TAKEN ARE CORRECT**.

 

FABRIC

OUR FABRICS ARE MADE FROM RAW MATERIALS INTO HIGH QUALITY WITH DIFFERENT SHADES AND VARIATIONS. THE COLOUR ON FABRICS IS DYED THEREFORE SHADES CAN BE SLIGHTLY DIFFERENT PER BATCH.  THE PRINT DESIGN OF SOME PATTERN FABRICS MAY NOT SHOW THE FULL RANGE OF COLOURS OR PATTERN DESIGN ON THE SAMPLE. IF YOU ARE UNSURE ABOUT THE FABRICS, YOU COULD CONTACT US VIA EMAIL ON: -------------------------- FOR FURTHER INFORMATION.

 

TOLERANCE

THE FABRIC WILL BE ACCURATE AS IT WILL BE CUT UP BY OUR HIGH-CLASS TEAM WITHIN A VARIANCE OF +/- 3CM. PLEASE BE AWARE THAT IF THE SIZES ARE WITHIN THIS TOLERANCE LIMIT, WE WILL NOT REPLACE THE ORDER NEITHER YOU WILL NOT BE ENTITLED TO REJECT THE GOODS.

 

PROCESS & CONTACT

ORDERING VIA TELEPHONE

OUR CUSTOMER SERVICES TEAM WILL HELP YOU WITH YOURE MEASUREMENTS IF YOU ARE UNSURE. AS A CONFIRMATION OUR TEAM WILL BE REPEAT YOURE ENTIRE ORDER BACK TO YOU SO YOU COULD CONFIRM IT IF ITS CORRECT OR IF THERE’S ANY ADJUSTMENTS TO BE MADE WITH THE ORDER. ONCE AN ORDER IS PLACED YOU WILL RECEIVE AN EMAIL REGARDING YOURE ORDER AS A CONFIRMATION. 

 

PRICE & PAYMENT

THE PRICE IS DISPLAYED ON THE WEBSITE AT THE TIME WE RECEIVE YOUR ORDER. PRICE COULD BE SUBJECTED TO CHANGE AT ANY TIME. WE TAKE PAYMENT FROM YOU AT THE TIME YOU PLACE YOUR ORDER BY USING THE CREDIT OR DEBIT CARD DETAILS SUPPLIED BY YOU DURING THE CHECKOUT PROCESS.

 

INFORMATION THAT WE NEED TO PROCESS YOURE ORDER:
  • FULL NAME
  • CONTACT NUMBER
  • ADDRESS / POSTCODE
  • EMAIL ADDRESS
  • DEBIT/CREDIT CARD DETAILS

 

GURANTEE

  • 1 YEAR GUARANTEE

ONLINEBLINDEXPRESS OFFER A GREAT VALUE OF 1 YEAR MANUFACTURES GUARANTEE ON MANUFACTURING FAULTS. WE WILL INSPECT THE PRODUCT IF THE PRODUCT COULD BE RESOLVED WE WOULD REPAIR IT IF NOT WE WILL THEN REPLACE THE PRODUCT WITH A BRAND NEW ONE.

 

DEFECTIVE AND DAMAGE GOOD

ONLINEBLINDEXPRESS PRODUCTS GO THROUGH A QUALITY CHECKED PROCESS BEFORE DISPATCHING THE PRODUCT, BUT IF YOU DO EXPEREINCE ANY PROBLEMS, PLEASE EMAIL US AT: ---------------------- WE WILL THEN LOOK INTO THE ISSUE. YOU WILL HAVE 7 DAYS ONCE YOU HAVE RECEIVED YOUR’E PRODUCT TO REPORT ANY DEFECTIVE OR DAMAGE GOODS DUE TO MANUFACTURING, OR DAMAGE CAUSED WHILE BEING IN THE DELVIERY PROCESS. ANY ISSUES REGARDING THE PRODUCT WE WILL NEED PHOTOS OF THE PRODUCT SO OUR MANAGEMENT TEAM COULD INVESTIGATE AND MOST LIKELY WE WOULD ASK FOR THE PRODUCT TO BE RETURNED TO US FOR INSPECTION.  ANY QUERIES THAT WE DEAL WILL BE DEALT IN A HIGHLY PROFESSIONAL MANNER AND PROMPTLY.  

 

DISCLAIMER

ONLINEBLINDEXPRESS, WILL TAKE EVERY CARE AND PRECAUTION TO ENSURE THAT THE CONTENTS AND INFORMATION IT PUBLISHES ON THIS WEBSITE IS ACCURATE AND UP-TO-DATE. UNFORTUNATELY, WE CANNOT GUARANTEE THE ACCURACY OF CONTENTS OR INFORMATION CONTAINED IN ITS PAGES AND ANY PERSON USING INFORMATION CONTAINED IN THEM DOES SO ENTIRELY AT THEIR OWN RISK. PLEASE BE ADVISED THAT YOU SHOULD VERIFY THE ACCURACY OF ANY INFORMATION BEFORE ACTING UPON IT. 1CLICKBLINDS, ALSO RESERVE THE RIGHT TO CHANGE INFORMATION AT ANY TIME WITHOUT NOTICE.